Conversational AI and digital engagement platform mPulse announced it has acquired healthcare communications company Clarity Software Solutions, marking its sixth acquisition in the last four years.
mPulse offers AI-enabled omnichannel engagement products for healthcare, including predictive analytics, health portals, a content hub, and a Health Experience and Insights (HXI) platform.
Clarity Software Solutions provides a SaaS healthcare communication platform and consulting services to health plans, aiming to enhance member engagement.
The companies claim that combined, they partner with more than 450 healthcare organizations, more than 80% of 4.5- and 5-star Medicare Advantage plans, and 50 of the 60 largest health plans.
PSG, mPulse's current majority investor, supported the transaction alongside investments from other existing mPulse shareholders.
Steve Mongelli, CEO of Clarity, will continue as president at mPulse.
"I am excited for Clarity to join forces with mPulse. Our creative, data-driven member communications will now get amplified through mPulse's scale and innovation," Mongelli said in a statement.
"With Clarity, mPulse's HXI capabilities will strengthen its position within the industry with a breadth of consumer touchpoints and integrated predictive analytics."
THE LARGER TREND
Last year, mPulse acquired Zipari, a company that offers a consumer engagement platform for the health insurance industry. The acquisition allowed mPulse to expand its HXI platform.
In 2023, mPulse, also known as mPulse Mobile, acquired HealthTrio, a health management and member engagement platform, as well as Decision Point, which provides analytics and member experience tools to companies.
mPulse acquired Health Crowd in 2022, a communications platform focused on the Medicaid market.
In 2021, mPulse acquired The Big Know, a streaming health education service.
The California-based company secured $16 million in Series C funding in 2020 and $11 million in Series B funding in 2018.
