clinical workflow

Dr. Deepti Pandita, UC Irvine Health CMIO & VP of Clinical Informatics, says that "if you don't have governance, anything can fall apart," and discusses the need to engage a diverse multi-stakeholder group to vet every AI project that is deployed.

Clinicians need to have integrity with how they present AI tools to their teams, focusing on how those tools can solve problems, says Josh Wymer, chief health information and data strategy officer at the Missouri Department of Health and Senior Services.

During an EHR transition, it is essential to keep the patient at the center of the transition, ensuring collaboration with clinicians and patients is done early, says Epic Emeritus CIO Kelli Garrison, founder and CEO of Verdant Consulting.

Banner Health built an in-house, enterprise class digital assistant that helps team members with typical tasks that they might use AI on such as summarizing a long document, getting insight or planning, says CTO Mike Reagin.

Philipp von Gilsa, CEO of kontakt.io, says the company's real-time location services provide location information for equipment to increase utilization rates and enable clinicians to quickly call for help using wearable duress buttons.

Penn Medicine's Anna Schoenbaum says the HIMSS Nursing Innovation Advisory Workgroup, which she co-chairs, has developed AI toolkits and customizable teaching slides to help leaders understand AI's complexity, costs and impact.

From documenting bedside prayers to helping a hard-of-hearing nurse connect with patients, AI tools are revealing the importance of nurses' and patients' emotional and spiritual bonds to healing, says Mercy's Tracy Breece.

According to Tony DiGiorgio, chief architect at Symplr, the company has carefully embedded AI into its operational platform to cut administrative redundancy and enable nurses to minimize the number of systems they use each day.

While they were originally tools for administrative documentation, EHRs now prioritize streamlining clinicians' workflows and enhancing care delivery, says Sandra Johnson, SVP of client services at CliniComp.

While AI can fix clinical documentation efficiency, traditional interventions such as improving culture can be another solution to physician burnout, says Dr. Anwar Jebran, medical director of population health informatics at Oak Street Health.